Privacy Policy

Privacy Policy:

Welcome to Fig Aesthetics, a leading skin care facility based in Cape Town, South Africa.

Your privacy and security are of utmost importance to us, and we are committed to protecting your personal information while providing you with the best possible experience. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or services.

  1. Information We Collect: When you visit our website, we may collect certain information to enhance your experience and improve our services. This information includes but is not limited to:
  • Personal information (such as name, email address, phone number) provided voluntarily by you during the registration process or while making a purchase.
  • Transaction details, including product purchases, payment methods, and order history.
  • Cookies and similar technologies, which may track your browsing behavior, preferences, and interactions with our website.

  1. Use of Cookies: Cookies are small text files stored on your device that help us analyze web traffic, customize your experience, and improve our services. By using our website, you consent to the use of cookies as described in this policy. You can control and manage cookie preferences through your browser settings. Please note that disabling cookies may limit some functionalities of our website.

  2. Data Usage and Storage: We use your personal information for the following purposes:

  • Processing orders, payments, and deliveries.
  • Responding to inquiries, providing customer support, and managing your account.
  • Sending promotional offers, updates, and marketing materials if you have opted to receive them.

Your data will be securely stored on our servers and will be retained only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

  1. E-commerce Requirements: As an e-commerce business, we are committed to maintaining a secure environment for online transactions. We utilize industry-standard security measures to protect your payment and personal information. However, it is essential to remember that no method of data transmission over the internet is 100% secure. We encourage you to exercise caution while providing information online.

  2. Marketing Communications: With your consent, we may use your email address to send you updates, promotional offers, and company news. You have the option to unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link provided in the email.

  3. Sharing of Information: Fig Aesthetics may share your personal information with trusted third-party service providers to assist us in conducting business operations. These providers are obligated to keep your information confidential and are not authorized to use it for any other purpose. Additionally, we may share aggregated and anonymized data for analytical purposes or to improve our services.

  4. Compliance with Laws: We will comply with all applicable laws and regulations concerning data protection and privacy.

  5. Children’s Privacy: Fig Aesthetics does not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately, and we will take necessary steps to remove such information from our records.

  6. Changes to Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

Terms and Conditions:

  1. Acceptance of Terms: By accessing Fig Aesthetics’ website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

  2. Intellectual Property: All content on the Fig Aesthetics website, including but not limited to text, images, logos, and graphics, is the property of Fig Aesthetics and is protected by copyright and other intellectual property laws. You may not use, modify, distribute, or reproduce any of our content without prior written consent.

  3. Use of Website: You may use our website for personal, non-commercial purposes. You must not use our website for any unlawful or unauthorized activities that could damage, disable, or impair the functionality of the site.

  4. Online Shopping: Our online store allows you to purchase products subject to availability. By placing an order, you agree to provide accurate and complete information for the transaction. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies, or violations of these terms.

  5. Payments and Security: Fig Aesthetics employs secure payment processing methods to protect your financial information. However, you acknowledge that online transactions carry inherent risks, and we cannot guarantee complete security.

  6. Limitation of Liability: Fig Aesthetics and its affiliates will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services. We do not guarantee that our website will be error-free, uninterrupted, or free from viruses.

  7. Third-Party Links: Our website may contain links to external websites that are not operated by Fig Aesthetics. We are not responsible for the content or practices of these third-party sites and encourage you to review their own terms and policies.

  8. Changes to Terms and Conditions: Fig Aesthetics reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website, and your continued use of the site constitutes your acceptance of the modified terms.

By using our website and services, you acknowledge that you have read, understood, and agreed to the terms of these Terms and Conditions.

If you have any questions or concerns about our Privacy Policy or Terms and Conditions, please contact us at privacy@figaesthetics.co.za. Thank you for choosing Fig Aesthetics for your skincare needs.